Monthly Archives: April 2017

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27Apr/17

How to Resolve HP Battery Alert Issue? Step By Step Guide

HP Battery AlertHP Battery Alert Issue appears before windows starts. It’s happen because HP utilities perform system validation in different phases such as examine to primary battery capacity and also checked for any other secondary installed battery. If your computer does not pass these tests then it shows boot up error code 601 for primary (internal) battery.

HP Battery storage capacity is the total amount of energy that a battery holds the capability to store to easily power a portable device such as a notebook computer. The lower the storage capacity of a battery, the shorter the amount of time it can easily power a portable device.

All the rechargeable batteries, according to HP Computer Support team of professionals, have gradually lost their storage capacity to store. This kind of loss in the storage capacity is known as irreversible and cannot be restored at all. The maximum storage capacity of any new battery can be quite different from the maximum storage capacity of a battery after one year of use. So, it is always advised.

Steps to Fix HP Battery Alert Issue

Step 1: Perform a Battery Test

  • To resolve a Battery Alert message, it is advised by HP tech support experts to perform a Battery Test in the System Diagnostics (F2) environment, by enabling the battery for the best usage performance.
  • To access the HP System Diagnostics Battery Test, a user simply needs to turn on the computer and then immediately press the esc key button to display the Startup Menu easily.
  • Further one needs to press the System Diagnostics F2 key, and then carefully select the “Battery Test” option

Step 2: Hold Button

  • Users are asked to simply hold the power button for at least five seconds in a day to easily turn off the computer.

Step 3: Working with the “F2” Key

  • Turn on the computer first and then instantly press the F2 button for at-least once in every second until you find that the HP PC Hardware Diagnostics UEFI menu has been displayed in the screen.

Step 4: Component Test Feature

  • Click on the “Component Tests” just located right to the main menu.
  • Next, in the list of “Component Tests” section, you simply need to click on the “Power” button. Next, in the list of Power Tests section, just tap on the “Battery” option.
  • On the “Battery Test” section, simply click on the “Run once” section. The Battery Test will then begin to work

Step 5: After Completion of Testing Procedure

  • When the testing is completed, then first line on the Battery Check page will clearly displays the status of the battery. If the user’s battery has passed, then click on the “Main Menu” or simply click on the “Battery Details” for more knowledge.

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Fix all your HP battery related issues with our expert professionals working at HP customer support department right away! Our services are exceptionally reasonable to afford and is designed to match all the user’s expectations.

18Apr/17
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Steps to Fix Boot Device Not Found or Hard Drive Not Detected Error in Windows 7/8/10

Computers have made our lives so easier! With its user-friendly features, computers let us do anything, well almost. With time, it is obvious to encounter tech glitches with your device. Boot Device Not Found is the most common issue that PC users face at least once. This error disrupts the normal functioning of your computer. Hence, it needs to be resolved as soon as possible.

The problem mainly occurs while you are trying to boot your system. Users get an error message that shows Boot Device is Not Found. The problem may lie in your external USB drives or internal hard drives. So how can you fix this error? Follow this article and see the troubleshooting process. This article will help you out from the Boot Device Not Found or Hard Drive Not Detected Error.

The error Boot Device Not Found or Hard Drive Not Detected refers to the bug checking process which usually indicates that the Windows operating system has completely lost its access to the system partition while startup phase. If this happens, then according to HP Technical Support team, the system usually shuts down itself after showing a clear Blue Screen or Stop Error to protect it from the possible data corruption or loss. If you want to fix Boot Device Not Found or Hard Drive Not Detected Error by yourself read below-mentioned steps.

What Are The Causes For The Boot Device Not Found?

As mentioned earlier, this is a common problem in the computers. In such cases, you must know the reason that leads to Boot Device Not Found or Hard Drive Not Detected Error. Here is the list of some reasons for the specific problem.

Booting your system from an unbootable disk

If you face the boot device not found an error, then it may occur when that you try to boot from an unbootable disk or device.

Corrupted bootable disk

Also, another reason for the issue may be due to corrupted bootable disk. If your device consists of any damaged bootable disk, then the problem might occur.

The boot sector is corrupted on the bootable hard drive

A damaged hard disk can also cause this problem.

Malware attacks

The appearance of viruses or malware in your system’s hard drive can cause the problem as well.

These are some common reasons for the boot device not found problem in your system. If none of the above causes hold true for you, then get in touch with us. We will detect the exact cause and deliver the most suitable solution.

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Steps to Fix Boot Device Not Found or Hard Drive Not Detected Error

Step 1: Starting the PC

  • Turn on the computer to either boot it from the Windows 7 Installation DVD or Windows 7 System Recovery Disc.  Users need to remember that changes may be required to boot inside the BIOS to have the DVD drive boot first.

Step 2: Recovery Disc Loads

  • After the installation process or even the recovery disc loads, if prompted, HP Technical Support Phone Number professionals have advised users to select the choice of language settings and then continue further.  If user is using the installation DVD, then they need to select the “Repair your computer” option when prompted.

Step 3: Selection of Appropriate Windows Installation Process

  • The computer will next take a moment to complete the scan for any Windows installation process, after which users will likely be given a choice to easily select the type of installation they wish to repair.
  • Selection of an appropriate Windows installation from the list is essential to perform by users and then continue further.
  • If by chance, any issue arises in one of the Windows installations at this initial stage, then the system may also prompt users for trying to repair the issue automatically. It is up-to them whether they wish to let the system try to repair itself or not

Step 4: System Recovery Options 

  • Once users have reached the “System Recovery Options” screen, they will be provided with a list of choices that can help them in repairing a damaged Windows 7 operating system.
  • If they wish to try the “Startup Repair option” first, it is successful most often in automatically fixing various different start-up issues. But, working with the “Command Prompt” option to resolve your problems manually, we recommend you to work with the “Command Prompt “option continues.
  • At last, simply enter the following command and then press the “enter” button:

bootrec.exe /FixMbr

Call Us For Immediate Support Anytime:

If you face any problem during troubleshooting, dial our Customer support number +1-800-297-9982  anytime you need assistance. We are one of the most reliable service providers to help you out with any tech related queries. Our experts will respond to your issues and get back to you with useful solutions without wasting time.

Our experts are available 24*7 at your services. You can visit our chat support portal and talk to our executives about your issues. In case you can’t reach us via call, then you can send an email to our support email id addressing the issue. We will get back to you with useful results without delay.

12Apr/17
HP LaserJet Printer Error

How To Fix HP LaserJet Printer Error Codes 02, 10, 11, 12?

HP LaserJet printer has stopped working then it may probably display an error message on the screen. Such error messages can help you to easily diagnose and repair HP LaserJet Printer Error. Various models have slightly different description for the HP LaserJet Printer Error, but the troubleshooting tips are generally the same and are highly useful.

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Few Common HP LaserJet Printer Error Messages

Many of the HP LaserJet Printer Error messages are common to execute, whether it’s old and new. Among them, an error such as 11 – Paper Out error is the most common type of error and may seems to be fairly self-explanatory section but could actually be the result of something else. Well, have a look on below HP LaserJet printer errors:

HP Error1: Code 02 Warming Up

Explanation: This is a common error associated with the printer cable or may be even due to driver issues.

Solution: Turn off the printer and then remove the printer cable (USB or I/O cable) carefully and then turn it back on again. If the printer instructs a message by saying “Ready” then, first update the driver.  If error code still persists, then there may be a hardware issues.

HP Error 2: Code 10 – Supplies Memory Error

Explanation: This is a problem with the HP toner cartridge chip which is incapable to read. This is a kind of electronic information on the print cartridge.

Solution: Try resetting the printer by simply turning it on and off. If this doesn’t work out then, remove and reinstall the cartridge or one may even replace it. If it still doesn’t works out then, there is definitely a hardware issue.

HP Error 3: Code11 – Paper Out

Explanation: If the printer isn’t out of paper then, this probably indicates that there’s an issue with the paper tray or even with the paper sensor.

Solution: Make sure that the printer is in a complete flat surface. Check for the paper trays for any kind of damage and clean it right away. If not resolved then, just check out the paper sensor or one can even clean out the opto-sensor feature in the Laser printer.

HP Error 4: Code12 – Open or No EP

Explanation: If the printer does have a toner cartridge installed in an accurate manner, this means either your cover is open or you may even have a defective cooling fans.

Solution: Check for all the toners whether they are installed accurately and that all the covers are closed in a proper manner or not.

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Get in touch with our HP Printer Customer Support professionals for further issues to get those problems resolved at much faster rates. Experience our world-class HP support services at +1-800-297-9982 toll-free number.

04Apr/17

How to Solve HP Scanner Error 22 Displays Issues?

An HP Scanner Error 22 message will display on the scanner control panel while users will try to perform scan process from the scanner. This error get displayed at the time of extra weight or pressure is applied to the scanner glasses and to take few examples, here you can say, it may happen while scanning an open book. The weight or pressure can then immediately stop the scanner functioning. Below all the discussed steps will help you in recovering from these issues at much faster rates.

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Steps to Solve HP Scanner Error 22 Display Problem

Step 1: Working with Scanner

Turn on the scanner on, if it’s the case when it is already turned on. You are required to wait for the scanner to get idle before you start continuing for the process.

Step 2: Turn on Scanner

With your scanner turned on, it is advisable to disconnect the power cord from the rear of the scanner.

Step 3: Power on Cord

  • Unplug the power cord from the wall outlet carefully.
  • Wait at approximately 60 seconds.

Related Issues: How to Troubleshoot HP Scanner Errors?

Step 4: Power on Process

  • Plug the power cord back into the wall outlet again.
  • HP professionals recommend users to connect the scanner power cord carefully to the wall outlet.
  • Reconnecting the power cord to the rear of the scanner is recommended to users by expert team.
  • Next, you are required to turn on the scanner, if it’s the case that it does not automatically turn on.
  • The scanner will then go through a warm-up phase where lights may flash, and then the carriage may move slowly.
  • Wait until the warm-up period finishes and your scanner is idle and silent before you proceed.

After going through all the above steps, if you still have serious issues in resolving HP Scanner Error 22 which you were receiving earlier, then get in touch with our HP Scanner Support Phone Number professionals to ask for future help. This will probably guide you to resolve such issues later.