HP provides a wide range of printers, compatible for both personal and professional usage. Officejet series is one the best innovations of HP. These devices are knowns for advanced features and user-friendliness. However, HP printers are electronic gadgets. Technical glitches are inevitable. Over time, you might encounter an HP OfficeJet Pro 8600 0xc19a0020 printer error. This issue will block you from printing. In case, you met with a 0xc19a0020 error, go through this article for the solutions as per your requirement.
HP OfficeJet Pro 8600 0xc19a0020 Error occurs printer ink issue, print head positioning problem or it may even happen due to the failure of the internal print head of the HP printer. This error will further display a message as “Problem with the print head”. But, there is a solution to this issue and our HP Office Jet Pro professionals have penned down promising steps to troubleshoot HP OfficeJet Pro 8600 0xc19a0020 error. All the below steps are well explained to enable users to understand the solution properly.
Know About HP OfficeJet Pro 8600 0xc19a0020 Printer Error
A printhead is a component which is responsible for transferring the content to the printing medium. It holds and assembles the characters. Printhead issues are quite common with HP printers. When your printer fails to detect the printhead, it usually sends a 0xc19a0020 error message. Usually, this problem occurs after installing a new printhead.
Accordingly, this issue mainly indicates a printer Ink System failure. This error message can generate from an alignment problem with the printhead. An internal electricity failure can also result in this problem. Further, this error can occur from a misplaced smart chip on the refill ink cartridge.
In case, you are facing an HP OfficeJet Pro 8600 0xc19a0020 printer error, look for the reason at first. If you can’t figure out the problem on your own, talk to experts. Connect with our HP Customer Care team and resolve your queries.
Steps to Fix HP OfficeJet Pro 8600 0xc19a0020 Error
Step 1: Perform A Basic Check
- Check for the availability of the HP OfficeJet Pro 8600 0xc19a0020 error and whether you can clear it or not.
- Select the “PRINTER MAINTENANCE” icon next and then choose the ‘CLEAN PRINT HEAD” icon. Check for the print quality.
- Make a selection of the “ALIGN PRINT HEAD” icon to adjust the print head properly. If you are successful then, test with a different computer
Step 2: Check for The Print Head Function:
- Make use of a plain paper for the purpose of testing to ensure that this is not a paper sensing issue. You should now know that depending on how much you have printed till date, there is quite possibly of ‘ink mist’ which is interfering with the media sensor/sensing optics.
- Now, carefully remove the ink cartridge and then inspect cartridge’s smart chip surface to check for any scratches or ink residual available in the printer. To do this, you need to perform below steps now:
- Retest your printer by using plain paper or one can also use different paper type
- Next, replace the cartridge if you suspect that the device is physically damaged.
- If it is found that the smart chip position is in incorrect mode then, return ink cartridge to the appropriate re-filler for the purpose of evaluation.
- Now perform a “PRINT HEAD Health Diagnostics Test” process, along with supporting service level/diagnostic tests.
- To rule out all possible printer/cartridge connectivity technical problems, please make sure that you have followed all steps properly which will include PRINT HEAD removal process, thorough cleaning of the electrical PRINT HEAD surface and on the CARRIAGE ASSEMBLY.
- Remove all of the 4 ink cartridges and then, remove the internal PRINT HEAD device. Now gently clean rear electrical contact parts of the printer and carriage electrical contacts.
- After all the above steps performed, users may need to perform a hot water flush process on the PRINTHEAD
Alternate Method to Troubleshooting Tricks For 0xc19a0020 Printer Error
When you encounter any issue with the printhead, you won’t be able to print for the time being. Since we rely on printers for important work, it can be problematic. Try to find out the reason behind the error. There are a few methods you can avail to eliminate the problem.
Use Genuine HP cartridge To Avoid The Issue
When you use ink cartridges which are not compatible, it results in error messages. So, open the cartridge access door and check whether you are using are original HP product. To enjoy uninterrupted printing, always use genuine cartridge.
Resolve The Error By Resetting The Printer
Resetting printing mechanism can be of help. Follow the steps to complete the procedure.
Step 1: Turn on your printer and wait till it is silent.
Step 2: Now, from the rear of your printer disconnect the power cord. Also, unplug it from the wall outlet and wait for a minute.
Step 3: After 60 seconds, reconnect the cord to the wall outlet along with the rear of your printer. Then turn on the printer and continue printing after it is idle.
Unseat And Reseat The Printhead
Sometimes you can tackle an HP OfficeJet Pro 8600 0xc19a0020 Printer Error by unseating and then reseating the printhead.
- Open the cartridge access door from the left side of the printer.
- Once the cartridge is idle, unplug the cords and lift the carriage latch.
- Grasp the printhead and lift it up slightly.
- Now gently rock the printhead and make sure it is properly seated in the carriage.
Dial Our Helpline Number for Fix HP Printer Errors by Our HP Printer Support Expert
Printers are a quite sensitive device. At times, you might encounter some complicated errors. In case, you are stuck with any such printhead related problem, get it resolved from experts. Ignoring the issue or trying random hacks can result in some severe damage. Give us a call on our HP Printer Technical Support Phone Number +1-800-297-9982 for instant solutions in your budget. Our engineers work 24*7 for your convenience. So, avail our services without a second thought. You can also use our live chat support portal to resolve your queries. Finally, you can send us an email for effective solutions.
Call our HP OfficeJet Pro Support Number professionals for any related HP printer issues. We are available 24*7 for users to assist them in resolving a wide number of complex HP issues as and when call made by them. Our solutions are exceptional and comprehensive to grab for users with the most matched answers available with us. Give us a call and we are right there to listen up to their queries anytime.