Category Archives: HP Scanner Errors


HP Scanner Not Working | Get Easy And Effective Solutions

HP Scanner Not Working is one of many pretty basic problems. It can happen that the scanner suddenly stops working. Most users have no idea why this problem occurs and wonder what to do next. In this article, we are going to discuss why scanner may stop working and provide you with the necessary solutions. Furthermore, if you cannot solve this issue by yourself you may get help from HP Technical Support to fix.

HP Customer Support is available 24×7 to provide you assistance with all HP relate problems.

HP Scanner Not Working

Why HP Scanner Does Not Work?

There may be several reasons that may cause problems with the scanner. Here are some of the major reasons which can cause HP Scanner issues.

  • Corrupted System Files
  • Incorrect Hardware Configuration
  • Outdated Drivers

Effective Ways To Fix HP Scanner Not Working

Fixing a scanner that is not working might get a little tricky and you may need professional advice to fix them. Here are some methods to fix HP Print and Scan Doctor problem.

Repair Corrupt System FIles

The scanner may not work due to corrupted system files. You need to check and repair the files in order to continue working with the scanner. Follow the steps below to fix the scanner not working issue.

  1. Press the Windows and R key to open the Run dialog box.
  2. Type “CMD” in the empty field and press Enter. This will open the Command Prompt. After that, you have to log in to Command Prompt as the administrator.
  3. Type in “sfc/scannow” and press Enter. A verification process will start, wait until it completes and fixes all faulty System files.

Check Running Services

You must make sure that all the scanner services are working properly. The services like RPC, DCOM, RPC Endpoint Mapper, Shell Hardware Detection, Windows Image Acquisition(WIA) should be running. Now, follow the given steps to check and start the scanner services.

  • Open Run Dialog box by pressing Windows and R keys together. You can open Run box from Start menu as well.
  • Type “Services.msc” in the field and click on OK.
  • Now look for “Shell Hardware Detection” and access properties.
  • Check the Service Status. If the services are stopped, you need to immediately start them.

In this way, you can fix the hp envy 4520 scanner not working issue and start the services to work with the scanner.

Update HP Scanner Drivers

If you are using an outdated driver then you must immediately update the drivers to fix the problem. For updating the drivers you need to update the drivers either manually or use the inbuilt wizard.

Go to the Control Panel and check for the latest drivers available for your device. You can update the drivers and after that install them. HP Printer Scanner not Working again.

You can also update the drivers manually. First, visit the manufacturer’s website check the latest drivers for your device and then manually install the drivers. This may be quite difficult if you are not so technically sound so it is better to perform the automatic update of the drivers. We hope that Hp Officejet 4650 scanners not working issue will be fixed after updating the drivers.

Related Post:- How To Fix HP Scanner Error Code 2019?

HP Customer Support Number +1-800-297-9982 Is Available 24×7

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We hope that we have provided you with the required solutions to fix HP Scanner Not Working. But if you are still facing the issue, you can contact HP Support to resolve the matter. We have skilled experts who have a lot of experience in fixing HP device-related problems. Moreover, our service is available throughout the day. You can dial HP Support Helpline and report your issue to our HP Support representatives. You may also drop a mail at our official email address. Our executives will immediately get back to you. We also have 24×7 online chat portal where you can address your issues to the tech experts.


How To Fix HP Invalid Data In File Scanner Error?

This is due to the inventory scanner can’t handle data which HP Scanner.exe is picking up. Fix HP Invalid Data In File Scanner Error with our expert guidelines available at our end.  To know more about it, then there will be internal defects. The primary task of HP Scanner.exe is to gather all the inventory information from HP client to create a After that, your Inventory Scan ( LDISCN32.EXE ) will try to send HP to core which users will save to database.

Fix HP Invalid Data In File Scanner Error

Steps to fix HP Invalid Data in File Scanner Error are

Step 1: Go to the LDMS core server and rename in %LDMS_HOME%ldlogon\hpscanner.exe to an “hpscanner.bak” mode

2: To fix HP Invalid Data in File Scanner Error, rename the file “C:\Program Files (x86)\LANDesk\LDClient\hpscanner.exe” to its “hpscanner.bak’ mode

Step 3: On the affected machines, users need to delete the file “C:\ProgramData\LANDESK\Data\HPScanner.exe.dat’ to remove the above error.

Step 4: Attached is a batch file which users need to use it as a part of a distribution package. Users next will need to rename the HPScanner.exe command and delete HPScanner.exe.dat command.

So, these were the steps as per as HP Scanner support service technical team to get rid of the issue faster.

Read Blog: How To Fix HP Printer USB Scanner Connection Error?

Dial our technical experts and remove more such errors while working with HP Scanners


We are available for users 24/7 hours at HP Scanner support number +1-800-297-9982 to bring our customers future effective remedies at your desk. Technicians are skilled and competent to deal with any level issue that arise in the scanners and especially in HP scanners. Feel free to call us anytime and get the most suitable choice response for every issue.

HP Scanner Error Code 2019

How To Fix HP Scanner Error Code 2019?

This is an issue which occurs with the scanner document 510 when users are trying to scan and as a result it comes up with an error 2019. While this error occurs, users won’t be able to communicate with the device at all. Before it causes any issue, we commend you to fix HP scanner error code 2019 by applying apt solution. Even after users have re-plugged all of the cables, un-install them and re-install all needed drivers, nothing would do the best.

Fix HP Scanner Error Code 2019

Steps to fix HP scanner error code 2019 are as follows

Step 1: Verify for HP scanner’s power as well as connection issues

  • Verify whether your scanner is turned on or not?
  • If a “Check or Ready light on the scanner is flashing” then, tap on the “VIS1023 – Check Light Blinking on ADF Scanner” icon for more information
  • Now, have a check whether the USB cable is well connected to both the scanner as well as the computer or not?
  • It is recommended by expert HP Scanner Support technicians to check that the scanner is completely connected to the back of your computer with at-least 6 foot or shorter USB cable.

Step 2: Re detect your scanner in the device manager

  • To fix HP scanner error code 2019, just turn off the scanner and select “Run” or “Open” icon
  • In the next step, users will come across Windows Device Manager which will open
  • Go to “View” section and choose “Show Hidden Devices” option
  • Click “+” button which is visible just next to the “Imaging Devices”. This in turn will show up Imaging Devices previously installed and currently is connected to user’s computer
  • If listed, it is recommended to right-click the DocuMate 510 then, left click on “Uninstall” option
  • Users will be prompted to confirm the uninstall process by clicking “OK” icon
  • If users can find out a scanner listed more than once then, uninstall “ALL occurrences of the scanner” option
  • If an option known as “? Other Devices” in the device manager list is visible then, click “+” to easily view a list of “Other Devices” icon and move next
  • Turn On the scanner.
  • Now check whether there is “no found new hardware message”
  • Also, have a check whether the scanner is not listed in Device Manager
  • Try to plug in the scanner into a complete isolated USB port.
Related Blog: How to Solve HP Scanner Error 22 Displays Issues?

Connect with our team and fix problems by applying apt remedies!


We are backed by exceptionally skilled and abled tech support engineers who are always available at HP Scanner Support Number +1-800-297-9982 24/7 hours and help them fix any issues confined to it.  Customers are always there to provide appropriate remedies right at their desk. So, feel free to connect with us anytime and have us fix issues without any hassle.

HP Printer USB Scanner Connection Error

How To Fix HP Printer USB Scanner Connection Error?

Error message occurs when users are incapable of finding the scanner or if it fails to perform scan process. To avoid future technical fault, fix HP Printer USB scanner connection error by approaching our expert team us to help resolve this issue in easy ways. While this error occurs, users will come across communication problems which may confined to HP imaging device, unable to detect the computer device, etc. Other issues such as scanning of any document won’t be available currently, unsuccessful scanning issues and yes, the scanner won’t be initialized are experienced. Let us see what solutions have been discussed to get rid of this common issue.Fix HP Printer USB Scanner Connection Error

Effective solutions involved to fix HP Printer USB scanner connection error are as follows:

Solution 1: Restart both the computer and printer

His should be done to restore lost scan connection and to do this follow below instructions explained by HP Printer Support team:

  • Turn off the printer and ensure that the printer power cord is connected directly to an electrical outlet.
  • Now, as suggested close all of the running programs of the PC device to shut it down.
  • Switch on the printer device as well as the computer.
  • Try to scan now and check if it works or not.

Solution 2: If the above fix did not work out then, have a check on the USB connection

  • Try to reconnect the USB cable directly to a different port of the computer. If problem persists then, unplug all of the devices from other USB ports as well. This solutions will also HP Printer USB scanner connection error easily

Solution 3: This is the third solution where users should run the “Print and Scan Doctor”

Open the computer desktop and double-click on “HP Print and Scan Doctor” icon to get access to a particular tool. Follow steps below to go ahead with this process:

  • Click “Start” which will automatically appear on the Welcome screen.
  • Select the type of printer and tap “Next” icon.
  • Tap on “fix scanning” button.
  • Go to the “HP Print and Scan Doctor result screen” to view the list of actionable results displayed on the screen.
  • Evaluate these results now.

Solution 4: Uninstall the printer software if all of the above solution did not resolve this issue

  • Here uninstall the printer software before reinstalling the latest printer driver.
  • If the printer is connected to the computer via a USB cable then, disconnect the printer cable
  • Search for “Windows for programs and features” option and click on “Programs and Features” icon which is given in the list of results.
  • Click on “HP printer name” and tap “Uninstall or Yes” icon
  • Follow all the given on-screen instructions to complete all your software removal process
  • Restart the computer as suggested by HP Printer Customer Care technical team.

Why customers are choosing our tech support solutions? Here are top reasons:

  • We think ahead
  • Technicians are backed thorough knowledge
  • 24/7*365 days assistance as and when needed
  • Customers’ feedback are always taken as a priority to improve our service
  • True results
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  • Highly focused in our work
Related Blog: How To Fix HP USB Error 43?

Get connected with our team to fix HP printer issue with optimized remediesHP-Customer-Support-Phone-Number

We are available 24/7 hours to assist customers in resolving issues from the core while ensuring that these remedies are future effective to apply. HP Printer Customer Support Number +1-800-297-9982  technical team is sound and competent in dealing with all types of technical faults that occur in the device. Feel free to connect us for hassle free remedies delivered right at your desk.


How to Solve HP Scanner Error 22 Displays Issues?

An HP Scanner Error 22 message will display on the scanner control panel while users will try to perform scan process from the scanner. This error get displayed at the time of extra weight or pressure is applied to the scanner glasses and to take few examples, here you can say, it may happen while scanning an open book. The weight or pressure can then immediately stop the scanner functioning. Below all the discussed steps will help you in recovering from these issues at much faster rates.


Steps to Solve HP Scanner Error 22 Display Problem

Step 1: Working with Scanner

Turn on the scanner on, if it’s the case when it is already turned on. You are required to wait for the scanner to get idle before you start continuing for the process.

Step 2: Turn on Scanner

With your scanner turned on, it is advisable to disconnect the power cord from the rear of the scanner.

Step 3: Power on Cord

  • Unplug the power cord from the wall outlet carefully.
  • Wait at approximately 60 seconds.

Related Issues: How to Troubleshoot HP Scanner Errors?

Step 4: Power on Process

  • Plug the power cord back into the wall outlet again.
  • HP professionals recommend users to connect the scanner power cord carefully to the wall outlet.
  • Reconnecting the power cord to the rear of the scanner is recommended to users by expert team.
  • Next, you are required to turn on the scanner, if it’s the case that it does not automatically turn on.
  • The scanner will then go through a warm-up phase where lights may flash, and then the carriage may move slowly.
  • Wait until the warm-up period finishes and your scanner is idle and silent before you proceed.

After going through all the above steps, if you still have serious issues in resolving HP Scanner Error 22 which you were receiving earlier, then get in touch with our HP Scanner Support Phone Number professionals to ask for future help. This will probably guide you to resolve such issues later.