HP Scanner Not Working is one of many pretty basic problems. It can happen that the scanner suddenly stops working. Most users have no idea why this problem occurs and wonder what to do next. In this article, we are going to discuss why scanner may stop working and provide you with the necessary solutions. Furthermore, if you cannot solve this issue by yourself you may get help from HP Technical Support to fix.
HP Customer Support is available 24×7 to provide you assistance with all HP relate problems.
Why HP Scanner Does Not Work?
There may be several reasons that may cause problems with the scanner. Here are some of the major reasons which can cause HP Scanner issues.
- Corrupted System Files
- Incorrect Hardware Configuration
- Outdated Drivers
Effective Ways To Fix HP Scanner Not Working
Fixing a scanner that is not working might get a little tricky and you may need professional advice to fix them. Here are some methods to fix HP Print and Scan Doctor problem.
- Repair Corrupt System FIles
The scanner may not work due to corrupted system files. You need to check and repair the files in order to continue working with the scanner. Follow the steps below to fix the scanner not working issue.
- Press the Windows and R key to open the Run dialog box.
- Type “CMD” in the empty field and press Enter. This will open the Command Prompt. After that, you have to log in to Command Prompt as the administrator.
- Type in “sfc/scannow” and press Enter. A verification process will start, wait until it completes and fixes all faulty System files.
- Check Running Services
You must make sure that all the scanner services are working properly. The services like RPC, DCOM, RPC Endpoint Mapper, Shell Hardware Detection, Windows Image Acquisition(WIA) should be running. Now, follow the given steps to check and start the scanner services.
- Open Run Dialog box by pressing Windows and R keys together. You can open Run box from Start menu as well.
- Type “Services.msc” in the field and click on OK.
- Now look for “Shell Hardware Detection” and access properties.
- Check the Service Status. If the services are stopped, you need to immediately start them.
In this way, you can fix the hp envy 4520 scanner not working issue and start the services to work with the scanner.
- Update HP Scanner Drivers
If you are using an outdated driver then you must immediately update the drivers to fix the problem. For updating the drivers you need to update the drivers either manually or use the inbuilt wizard.
Go to the Control Panel and check for the latest drivers available for your device. You can update the drivers and after that install them. HP Printer Scanner not Working again.
You can also update the drivers manually. First, visit the manufacturer’s website check the latest drivers for your device and then manually install the drivers. This may be quite difficult if you are not so technically sound so it is better to perform the automatic update of the drivers. We hope that Hp Officejet 4650 scanners not working issue will be fixed after updating the drivers.
Related Post:- How To Fix HP Scanner Error Code 2019?
HP Customer Support Number +1-800-297-9982 Is Available 24×7
We hope that we have provided you with the required solutions to fix HP Scanner Not Working. But if you are still facing the issue, you can contact HP Support to resolve the matter. We have skilled experts who have a lot of experience in fixing HP device-related problems. Moreover, our service is available throughout the day. You can dial HP Support Helpline and report your issue to our HP Support representatives. You may also drop a mail at our official email address. Our executives will immediately get back to you. We also have 24×7 online chat portal where you can address your issues to the tech experts.